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Terms & Conditions

Terms Conditions

Domain name www.sameo.in. (hereinafter referred to as “Website”) is owned by Sameo Distribution India Private Limited a company incorporated under the Companies Act, 1956 with its registered office at 133, 1st Floor, Pragati Industrial Estate, N M Joshi Marg, Lower Parel, Mumbai - 400011, Maharashtra (hereinafter referred to as “Sameo”).

Your use of the Website and its services and tools are governed by the following terms and conditions as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transactions. By mere use of the Website, you shall be contracting with Sameo, and these terms and conditions including the policies constitute your binding obligations, with Sameo.

Here wherever the context so requires "You" or “User” shall mean any natural or legal person who has agreed or uses the website to any purchase or using any feature of the website. Sameo may allow the User to surf the Website or making purchases with or without registering on the Website. The term “We”, “Us”, “Our” shall mean Sameo.

These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by Sameo. By using the shopping services of Sameo you agree to be bound by these terms and conditions.


This site www.Sameo.in is owned and operated by Sameo Distribution India Private Limited. The laws of India shall apply and courts in Mumbai in exclusion of any other courts shall have jurisdiction in respect of all the terms, conditions, and disclaimers. Sameo reserves the right to make changes, amendment, addition, or deletion to the website and the terms, conditions, and disclaimers at any time and without notice to you. For all matters related to or arising out of this policy, the Courts of Mumbai shall have exclusive jurisdiction.


When you use the Website or send emails or other data, information, or communication to us, you agree and understand that you are communicating with Us through electronic records and you consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by SMS(including transactional, promotional, and/or commercial messages), email, or by such other mode of communication, electronic or otherwise. We are not responsible for typographical errors. Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published may be incorrectly reflected and in such an event we may cancel such your order(s).


On this Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on an “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing.

  •  This Website will be constantly available or available at all;
  •  The information on this Website is complete, true, accurate, or non-misleading;

Sameo does not endorse in any way any advertisers/ contents of advertisers on its web pages or other communication. Sameo will not be liable for any damages of any kind arising from the use of the sites, including but not limited to direct, indirect, incidental, punitive, or consequential damages. Any material downloaded or otherwise obtained through the use of the sites is done at your own discretion and risk, and you are solely responsible for any damage to your computer system, breach of security, or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from or through Sameo will create any warranty not expressly stated herein.

Sameo shall not be liable for any delay / non-delivery of purchased goods, due to flood, fire, wars, acts of God or any cause that is beyond the control of Sameo. All the prices, unless indicated otherwise are in Indian Rupees. The availability of products is subject to change without prior notice at the sole discretion of Sameo and orders can be canceled if the product goes out of stock.

Sameo will not be liable to in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Sameo does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on the Website constitutes or is meant to constitute, advice of any kind. All the Products sold on the Website are governed by applicable laws of India and in case we unable to deliver such Products due to implications of different state laws, we will return or will give credit for the amount (if any) received from the sale of such Product that could not be delivered to you. Rights reserved with Sameo Distribution India Private Limited and may take a longer duration to settle after investigating such cases.

You will be required to enter valid contact details while placing an order on the Website. By registering your contact details with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment, or delivery-related updates. We may update you with more related information or offers only through the contact details provided by you.


As of now (in May, 2022), browsing, activities of buying, and membership on the Website are free for buyers. Sameo reserves the right to change its Fee Policy from time to time. In particular, Sameo may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event, Sameo reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance with all applicable laws including those in India for making payments to Sameo.


There are a lot of options for making payments nowadays like credit cards, debit cards, cash on delivery, etc.. You can be assured with the trusted payment gateway partners as they use secure encryption technology to keep your transaction details confidential at all times. However, the following points are needed to be kept in mind while using these options:

  •  You can use Visa, Master Card, Maestro Card, Diner Club Card for making payments
  •  Debit cards, Credit Cards are accepted
  •  While using your credit/debit card you can increase the protection of your cards by entering the CVV and 3-D secure password when making the payments
  •  Do not share the CVV / 3-D secure password / OTP with anyone


Sameo may allow users to the Sites to post reviews and comments ("Content") on products featured on the Sites. By submitting such Content, you automatically agree and promise that all Content is accurate and original and that, without any particular time limit, and without the payment of any fees. Additionally, you grant Sameo the right to use the name you submit in connection with such Content. We do not warrant that the Product description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

We do not endorse any user content. Users to the Sites are prohibited from posting through the Sites any harmful, vulgar, obscene, profane, sexually explicit, abusive, threatening, privacy invading, libelous, racially, ethnically, or otherwise objectionable or unlawful content of any kind, or that infringes or may infringe on the intellectual or other rights of another. You acknowledge that Sameo does not endorse or pre-screen content, but that Sameo and its designees will have the right (but not the obligation) in their sole discretion to refuse, edit, move, or remove any content that is available via the Sites. You cannot use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Content posted by you. Any act prohibited in any law for the time being in force, whether civil or criminal, is prohibited by Sameo as well. Sameo reserves to undertake any such actions in law against persons who use Sameo’s website for any acts prohibited. If any damages or liability is fixed upon Sameo by reason of any acts in prohibition of law, Sameo shall be indemnified by the customers or users of Samoe’s website (whether customer or not) for all such damages, fines, penalties, legal costs, etc..

Items sold are generally intended for normal domestic and consumer use and not for resale or commercial use. You agree that the products are provided to you by way of a license only and that any other use of the products may constitute copyright infringement. Sameo reserves the right to modify the usage rules for future purchases on the website at any time. However, such changes will not apply to products that you have already purchased. In the event you refuse to accept the new usage rules, you will no longer be able to acquire products from the website.


Once ordered, a request for cancellations or replacement of orders duly placed on the website shall not be entertained. For cancellation of any Physical Order Kindly email us at Helpdesk@sameo.in along with order number and other requisite details. Sameo may refund or replace only in case of faulty and damaged software and hardware subject to the packaging and casing being returned in good condition. Faulty or damaged software, cases, as well as hardware, must be returned within 14 days from the date of dispatch but with a prior intimation of such via email to Helpdesk@sameo.in In the case of hardware, every component part (cables, memory sticks, warranty card, etc.) must be available, for it to be accepted as a return. In case you receive an incorrect product for which you haven’t ordered, it has to be returned in its original packing to us. After investigating such cases, the correct product will be dispatched. Rights reserved with Sameo Distribution India Private Limited and may take a longer duration to settle.


The customers or users of Samoe’s website (whether customer or not) Cannot mofidy or alter or use the source code , algorithm or other intrinsic details of the product / program or use it in any manner whatsoever for commercial exploitation or otherwise. The customers or users of Samoe’s website (whether customer or not) cannot reproduce or create copies of the products sold to them. Sameo reserves to undertake any such actions in law against persons who use Sameo’s products for any acts prohibited. If any damages or liability is fixed upon Sameo by reason of any acts in prohibition of the intellectual property rights law (such as the copyrights law, trademark, patent law, etc.), Sameo shall be indemnified by the customers or users of Sameo’s products (whether customer or not) for all such damages, fines, penalties, legal costs, etc..

All images, characters, and logos are properties of their respective owners. Material on the Website is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.


If you register on the website, you are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Sameo does sell products for children as well as to adults who are allowed to purchase with a credit/debit card or other permitted payment method and are above 18 years of age. If you are under 18, you may use the website only with the involvement of a parent or guardian. Sameo reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion. Sameo reserves the right to change, suspend, or discontinue all or any aspects of the website at any time without prior notice. Sameo does not knowingly collect information from children. If you are a child, do not submit any information to Sameo unless under your parent or guardian’s supervision.


All the contests are for a limited period as specified. Declaring results and winners of the contest will be as per the terms and conditions on a random basis. Winners will be notified either by email or a call to their registered contact details during the contest. Prize(s) would either be shipped to their address within India or may be asked to collect it from the nearest store. Please note that the prize(s) cannot be replaced or returned. This condition applies to all the contests.

Participation is limited to states or areas where such prize competition is permitted under the respective State or local laws. Sameo understands that presently the laws of Assam, Andhra Pradesh, Odisha, Telangana, Nagaland and Sikkim do not permit such contest and thus such users are not eligible to the contest. Users or contestants are to undertake their own due diligence before participating in the contest and any regulation or prohibition in law will be at the users’ own consequences. If any users of States which prohibits or regulates the contest still participates, Sameo reserves to undertake any such actions in law against such persons. If any damages or liability is fixed upon Sameo by reason of any acts in prohibition of law, Sameo shall be indemnified by the contestants for all such damages, fines, penalties, legal costs, etc..